What is a PBX system?
- PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization.
- Users can communicate within their company and the outside world, using different communication channels like Voice over IP, ISDN or analog.
What are the advantages of PBX?
- Digital Receptionists
- Voice mails
- Auto Attendant
- Hold and transfer calls between extensions
- Music or custom messages on hold
- Reporting
What are different types of PBX system?
PBX systems are available in two different delivery formats: on-premise or hosted/cloud.
On-Premise: Have to purchase or install a physical PBX hardware box.
Hosted/Cloud: No hardware installation required it can be cloud based.
They are basically of two types. They can be either on-premise or hosted.
Traditional PBX: The traditional PBX phone system technology is landline-based and relies on a physical PBX hardware box. Traditional landline phone lines enter the office and then connect to a PBX box. Then, the phone lines are distributed to each desk in office.
IP PBX: With an IP phone system all your internal telephony is routed through the existing LAN. This way a separate network for telephony is not required. It has lot many benefits than a traditional PBX.
